Frequently Asked Questions
We get asked lots of questions about our holidays so here are a few of them answered.
If you have any queries that we have not answered here, please get in touch.
Do I need to be fit to come and stay with you?
Alet-les-Bains is in the foothills of the Pyrenées so by definition there are a lot of hills around. Most of our rides are between 60 and 120km with approximately 300-1000m of climbing. We are able to tailor all rides to your requirements.
What does a day at Base-Vélo look like?
Breakfast is served from 8 until 9am either in the garden or in our large dining room.
Pre-ride brief and checks start at 9:30 and we aim to roll away from the house at 10am.
Every ride has a coffee stop or two (it's the law!) and we aim to return to the house between 3 and 5 depending on the length of the adventure. Coffee, cake and beer will be available on your return.
There will be plenty of time to enjoy the hot tub, the gardens or a stroll into the beautiful medieval village before dinner at 8pm.
What sort of food do you serve?
All our food is locally sourced and freshly prepared in our kitchen and wherever possible, we use organic, free-range produce. We work with a local chef who specialises in fabulous dishes with plant-based themes. We will however cater for all dietary requirements.
Do I need my own bike?
We know that most people prefer to ride their own bikes and we have the ability to pick you and your bike up from the airport. However, if you do not want to bring your bike, please get in touch as we have different options available for hiring bikes in the area.
What is included in your holiday?
We want all our guests to feel at home and not have to continuously pay for extras. Included in all our holidays are:
* Airport transfers from Toulouse or Carcassonne
* Secure bike storage in our purpose-built workshop
* All you can eat continental breakfast with your choice of eggs
* Ride snacks and drinks
* Post-ride snacks and drinks
* Three course evening meal with beer and wine
* Accompanied riding
* GPX route files
* Support vehicle for long rides
* Access to the workshop and tools for that all important tinkering
* Kit laundry
* Complimentary top produced by Saddle Drunk
* Complimentary drinks bottle
Do I need insurance?
We recommend that all guests take out comprehensive travel insurance and that travelers from the UK apply for a Global Health Insurance card https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic/.
Can I bring my pet?
We have a 14 year old dog called Steve who is extremely laid back but doesn't like other dogs so we cannot accept pets.
Can I bring my children?
If your children are over 16, they are more than welcome to come with you.